Help Center · Your account
Priority support
For everyone
Priority support is exactly what it sounds like: when you're on a plan that includes it, the tickets you send jump ahead in our queue so you hear back sooner.
What it changes, and what it doesn't
- It does: move your support tickets to the front of the line, so they're answered before standard ones.
- It doesn't: change how you reach us, or give you a different inbox. You still submit a ticket the same way, from the Help Center. It just gets picked up faster.
Who has it
Priority support is included on the top employer plan (Fleet) and the seeker Plus plan. See what each plan includes for employers, or job seeker plans. Everyone, on every plan, always gets a real answer from our team, priority just sets the order.
Didn't answer it?
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Quick facts
CategoryYour account
Who it's forFor everyone
Read time1 min
In this article
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