Help Center · Your account
Can't sign in?
For everyone
Hire30A doesn't use passwords, so there's nothing to forget or reset.
How sign-in works
We email a one-tap link and a six-digit code to the address on your account. Either one gets you in:
- Tap the link to sign in instantly.
- Type the code if you're on a different device than your inbox.
If nothing arrives
- Check spam and promotions folders, sign-in emails occasionally land there on first use.
- Make sure you're using the exact email you signed up with. If you aren't sure which one, see changing your email address for how the address on file works.
- Give it a minute. Codes expire after 10 minutes, so a stale one just needs a fresh resend.
Still stuck?
Use "Can't sign in?" on the sign-in screen, or submit a ticket, to reach us. You don't need to already be logged in, or even provide a working email, to get a message to us.
Didn't answer it?
Submit a ticket and we'll follow up.
Submit a ticket
Quick facts
CategoryYour account
Who it's forFor everyone
Read time1 min
In this article
More on Your account
Switching between job seeker and hiring managerChange roles anytime from Settings, nothing gets lost.
Paying for a plan: how billing worksCard checkout through Stripe, cancel anytime, back to Free with no fuss.
How account credit worksCredit for unused time is saved to your balance and comes off your next charge automatically.
Your free trialNew accounts start with a free trial of a paid plan, no card required.
If a payment doesn't go throughWe'll try again automatically, and you're never surprised, fix it or move to Free, your call.